The UKgovcamp event on Saturday gave me a chance to extend social reporting practice by making interviews, and hosting a session, an integral part of an open research and ideas-generation process within a project. It’s a nudge towards an OpenBusiness approach.
The project is working with Consumer Focus to explore how to involve users in the design and development of digital public services. As explained here, we are using the SocialbySocial online community to start research and discussion leading up to a workshop. We’ll report that and develop the campaign for user-involvement promised in their earlier report on Directgov. read more »