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The future of online sharing is mobile, appified and people-centred

I first posted this on socialreporters.net, where John popham and I are blogging for Big Lottery Fund about development of People Powered Change. There’s a lot of links to earlier posts on this site about knowledge sharing and the Social App Store idea.

Earlier today I went to an excellent seminar on the Business of Collaboration, about online systems and support for knowledge sharing and collaboration. I wanted to find whether experience in the private and public sector could be useful in development of People Powered Change as a knowledge-sharing space.

I had high hopes, because one of those speaking was Steve Dale, who designed communities of practice for local government, and then worked on the successor knowledge hub as I reported here. The hub is built using Intelligus, an open source software platform from PFIKS, who hosted the seminar at the Dorchester Hotel. More here about Knowledge Hub development. This year Steve is again chairing the Online Information Conference. read more »

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Your Square Mile unveils plans powered by millions of members


Six months development work by the Your Square Mile programme came together yesterday with the launch in London of a new website to support local action, new pledges of cross-party support, and plans to create a citizens mutual organisation with millions of members.

You can catch up on the background to Your Square Mile on my earlier post here, including a talk though the site by YSM managing director Jamie Cowen.

Today at 1pm Jamie will engage in a live chat online hosted by Our Society here.

At yesterday’s launch we heard support from both Nick Hurd, Minister for Civil Society, and Tessa Jowell, Shadow Minister for the Cabinet Office, and from a couple of the 16 pilots YSM that has been supporting. YSM is a partner in the Big Lottery Fund People Powered Change programme, for whom I am doing some work. read more »

How BIG could digitally amplify the impact of its £82 million investment tackling social isolation

The Big Lottery Fund’s investment of £82 million in 15 partnerships, that are working to reduce social isolation, could spark innovation and benefits beyond the 200,000 older people immediately involved in the programme. However, to achieve that I think the programme deserves more attention than it is getting, and the addition of an innovative approach to promote storytelling and learning.

The programme was announced earlier this year, as a joint initiative with the Daily Mail, and a couple of weeks ago BIG confirmed which partnerships would be funded from the 30 shortlisted. Originally a much longer list of areas expressed interest, so it has been a highly competitive process. As BIG says in its release:

Currently, there are 10.8 million people aged 65 or over in the UK and this is expected to rise to 16 million over the next 20 years. Of those 10.8 million, 3.8 million live alone, and one million say they are always, or often feel, lonely. 17 per cent of older people have less than weekly contact with family, friends and neighbours.

More people are now at risk of becoming isolated as the population of older people grows, lacking contact with family or friends, community involvement or access to services. The Big Lottery Fund aims to encourage changes and improvements so older people are happier, healthier and more active, contributing even more to their communities.

That’s a major social issue, and as BIG says “partnerships in the fifteen areas will test what methods work and what don’t, so that evidence is available to influence services that help reduce isolation for older people in the future”.

The release adds:

Throughout the Ageing Better investment, evidence will be produced to show the social and economic impact of a range of approaches. Ecorys, working with the Brunel Institute for Ageing Studies at Brunel University and Bryson Purdon Social research, will measure the impact of the funding and share successes and lessons learnt so projects deliver sustainable improvements.

Before going on I should declare a slight interest, because I’ve been marginally involved through sub-contract work in planning how asset and social network mapping may be used by partnerships to underpin the community engagement and asset based approach advocated by BIG, and summarised by BIG England chair Nat Sloane:

There are concerns about a ticking timebomb facing adult social care, but older people have a wealth of experience and skills to offer their communities. We need to tap into this – to help them help themselves and others living alone. Our Ageing Better investment will put them at the heart of the way the projects are designed and delivered to ensure that future generations of older people not only live longer but also live well.

There’s lots happening in the partnership areas already, with many excellent ideas hinted at in the information so far released. That makes me feel there is plenty of scope to share stories day-to-day about local projects over the next five years of the programme, as well as undertaking the structured assessment planned by Ecorys.

All partnerships are expected to put older people at the heart of their programme, both in guiding projects and acting as volunteers, and that provides a lot of opportunities for community and social reporting – which is, of course, one of my interests. However in this instance I would advocate that partnerships work with local social media enthusiasts to develop the necessary skills, and with people like my friend John Popham, whose blog details his work on digital storytelling and what others are doing in the field. I could list a dozen other people – like Shirley Ayres – who blend professional work with a personal commitment to sharing learning about social innovation using digital technology. I expect to meet quite a few at the Futuregov Expect Better event this week.  Perhaps nationally Globalnet21 could help with some of their excellent webinars and events, as well, of course as organisations like Age UK and the Campaign to End Loneliness.

The announcement of winners on September 8 received no significant coverage that I spotted – apart from making the lead in Tony Watts new Later Life Agenda newsletter. Tony’s OBE for voluntary work in the field is well deserved. Nothing in the Mail, and as far as I could see, little local coverage (I’m wrong on that – see update below). Nothing about the vision statements setting out the programmes in each area, that will now be developed into plans by the end of the year, and hopefully funded from next April.

I think BIG deserves more credit for the meticulous way in which the programme has been developed – and the partnerships for their innovative proposals. Even more I think it is essential that there is some way for people involved in the programmes to tell the stories of what is being achieved – and the challenges they face – to maintain their enthusiasm and inspire others around the country, beyond the 15 partnerships.

However, I wonder whether there may be a problem here for funders like BIG. They know the power of digital storytelling, use social media themselves, and increasingly fund projects enabling people to tell their own stories. They can issue press releases, and put out competitive contracts to promote programmes, and hook up with big media. All important – but not on their own enough to help foster the social ecoystem that releases the energy of local partnerships and people (who may not yet have the skills for storytelling) and also uses the amplifying capacity of people like John, Shirley, and Tony (to name a few … multiply that by scores).

What’s needed is the national equivalent of the local approach being promoted by BIG: look at the existing communication assets and networks in the field – and not just the big organisations but the freelances and volunteers. Set out some comms objectives, and invite people to pitch ways and means to achieve them by training, support, content creating, publishing to a range of media. Bring people together to build the human networks that will create five years of buzz in the virtual ecosystem. A modest investment in facilitation would yields much higher returns on the £82 million.

My suggestion would be to start this as soon as possible, so that partnerships can move from their competitive and secretive mode – imposed until now – into a more open and cooperative culture that will produce some cross fertilisation of ideas in plans now being prepared.

That would also help carry partner organisations and volunteers through the flat spot between January and April when full funding is confirmed, based on December submissions.

The obvious question is “how much would this animation cost” – but I don’t think it is the first thing to ask. That should be the same as the one partnerships are addressing locally: “how do we find out who is already doing good stuff in this field, and what would it take to encourage and support them to do more”.

Disclaimer: these are personal ideas, and do not reflect those of others I have talked to in the programme or elsewhere. I’ve drawn on inspiration from similar explorations I’ve worked on, including one with John for BIG on People Powered Change.

Update: I clearly wasn’t watching my Twitter feed as closely as I should in the week of September 8, when Hall Aitken – who are supporting partnerships – did great work in tweeting local coverage of the awards as it emerged. But there doesn’t seem to be any one place to find out details: the main Big Lottery Fund page about the programme has a latest news link, but it goes to a piece about Middlebrough, not the press release.

Further update: link now fixed, to the press release. There’s a list of the partnerships with funding. The Old People Twitter account @BiglfOlderPeop provides updates.

There’s now a Storify of the Twitter responses to the announcement.

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Update from the Media Trust’s Newsnet

The other day I wrote briefly about developments in the hyperlocal field, with news of the Institute of Community Reporters and Saturday’s Talk About Local conference. I checked in at the Media Trust’s Newsnet, and enquired about latest development in their project, which I’ve written lots about in the past. It is a communication flagship of the Big Lottery Fund People Powered Change programme.

The always-helpful marketing director  Gavin Sheppard provided a very full update, which I’m delighted to quote here:

Hi David, interesting piece – totally agree with Gary’s views about the difference between citizen journalism and community reporting, and actually supports our view, I think, that it’s not as much what it’s called that matters as what people are doing and why it matters to them.

We’ve been focusing more on community reporting and community media and as you know will be supporting innovation in these areas with some inspiring voices grant awards via the newsnet forums.

We’ve also been appointing more beacon projects, some of whom we’re working with intensively to help amplify what they’re doing locally and all of whom are great reference points for anyone interested in how this kind of thing is manifested in different communities.

We’ve launched a programme to support beacon projects with equipment and have been providing bespoke training and mentoring locally (Adam has a blog of some of the people he’s worked with). We’ve continued to increase the number of newsnet members, who are starting to use the online resources to develop their own local projects.

We’ve increased the number of UK360 community news shows to one per week and have had a great response from the 60 communities who have featured in the show as well as from viewers (“Having taken the time and effort to produce a short film that we believe is a cut above the usual community production, we looked around for other outlets that might help us to get our message across and were surprised to discover UK360 – a series with high production values that was already broadcasting on Freeview”) and even the Daily Mail (who say “This thoroughly worthwhile weekly magazine brings community stories to life”).

We’re also broadcasting London360, which is focused on untold community stories in the capital and is made by a team of volunteer young journalists, as well as a wealth of other community content through Community Channel online and on TV (Here’s the TV schedule), including our new Arts360 strand which aims to engage young people in arts and cultural reporting.
Community Newswire, which we provide in partnership with The Press Association, is up to full capacity and has already distributed more than 4,000 community and charity stories into the mainstream local, regional and national media around the UK. We’re going to start geo-tagging that content and making the feed more widely available also.

We’ve launched Local360 in beta at communitychannel.org, which currently contains stories from newswire, UK360 and London360, but which will start to include community reporter content from around the country uploaded via newsnet. This feed is being made available to other platforms and we plan to make it available to anyone who wants it, either for their own consumption or for publication on their own local sites etc.

We’re working with Will Perrin and his teams to further develop the newsnet resources and find our next round of beacon projects, and are supporting this weekend’s unconference. We are also working with Jacqui and her team at the Community Media Association to provide more outlets for their great content and with NESTA as a partner in their Destination Local project as well as a number of partner projects, such as the Village SOS events, at which we’re providing community media workshops.

Next steps for us are to get the Local360 content feed working well and finding new outlets for it, perhaps working with partner organisations to surface the content in innovative new ways, increasing the number of beacon projects and providing more support to them as well as highlighting them as an inspiration to other communities who may want to pursue community media, and supporting other organisations with resources, content and outlets to amplify their work and bring it to new audiences and increase their reach and impact locally.

With Newsnet focussed on links to mainstream media and TV output, as well as supporting beacon projects; accredited training from PVM, and Talk About Local’s growing network and hands-on support for sites, there’s a rich of complementary activities in the hyperlocal field.

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Update from the Media Trust's Newsnet

The other day I wrote briefly about developments in the hyperlocal field, with news of the Institute of Community Reporters and Saturday’s Talk About Local conference. I checked in at the Media Trust’s Newsnet, and enquired about latest development in their project, which I’ve written lots about in the past. It is a communication flagship of the Big Lottery Fund People Powered Change programme.
The always-helpful marketing director  Gavin Sheppard provided a very full update, which I’m delighted to quote here:

Hi David, interesting piece – totally agree with Gary’s views about the difference between citizen journalism and community reporting, and actually supports our view, I think, that it’s not as much what it’s called that matters as what people are doing and why it matters to them.
We’ve been focusing more on community reporting and community media and as you know will be supporting innovation in these areas with some inspiring voices grant awards via the newsnet forums.
We’ve also been appointing more beacon projects, some of whom we’re working with intensively to help amplify what they’re doing locally and all of whom are great reference points for anyone interested in how this kind of thing is manifested in different communities.
We’ve launched a programme to support beacon projects with equipment and have been providing bespoke training and mentoring locally (Adam has a blog of some of the people he’s worked with). We’ve continued to increase the number of newsnet members, who are starting to use the online resources to develop their own local projects.
We’ve increased the number of UK360 community news shows to one per week and have had a great response from the 60 communities who have featured in the show as well as from viewers (“Having taken the time and effort to produce a short film that we believe is a cut above the usual community production, we looked around for other outlets that might help us to get our message across and were surprised to discover UK360 – a series with high production values that was already broadcasting on Freeview”) and even the Daily Mail (who say “This thoroughly worthwhile weekly magazine brings community stories to life”).
We’re also broadcasting London360, which is focused on untold community stories in the capital and is made by a team of volunteer young journalists, as well as a wealth of other community content through Community Channel online and on TV (Here’s the TV schedule), including our new Arts360 strand which aims to engage young people in arts and cultural reporting.
Community Newswire, which we provide in partnership with The Press Association, is up to full capacity and has already distributed more than 4,000 community and charity stories into the mainstream local, regional and national media around the UK. We’re going to start geo-tagging that content and making the feed more widely available also.
We’ve launched Local360 in beta at communitychannel.org, which currently contains stories from newswire, UK360 and London360, but which will start to include community reporter content from around the country uploaded via newsnet. This feed is being made available to other platforms and we plan to make it available to anyone who wants it, either for their own consumption or for publication on their own local sites etc.
We’re working with Will Perrin and his teams to further develop the newsnet resources and find our next round of beacon projects, and are supporting this weekend’s unconference. We are also working with Jacqui and her team at the Community Media Association to provide more outlets for their great content and with NESTA as a partner in their Destination Local project as well as a number of partner projects, such as the Village SOS events, at which we’re providing community media workshops.
Next steps for us are to get the Local360 content feed working well and finding new outlets for it, perhaps working with partner organisations to surface the content in innovative new ways, increasing the number of beacon projects and providing more support to them as well as highlighting them as an inspiration to other communities who may want to pursue community media, and supporting other organisations with resources, content and outlets to amplify their work and bring it to new audiences and increase their reach and impact locally.

With Newsnet focussed on links to mainstream media and TV output, as well as supporting beacon projects; accredited training from PVM, and Talk About Local’s growing network and hands-on support for sites, there’s a rich of complementary activities in the hyperlocal field.

Exploring the new community enablers, and how digital may help them

Over the past few months I’ve been nudging at a number of projects and storylines that really needed linking up  … as well as developing explorations as a way to making sense of complex situations, joining up different interests, and helping people use social media. I think that’s what social reporting is about, and it’s coming together.

Here’s news of a new exploration to follow the ones with Big Lottery Fund and Nominet Trust. It’s about community organising, building, mobilising … networks …. and how digital technology can help. I hope you’ll find interesting the way that it has evolved, and maybe make some suggestions.

The storylines leading towards this exploration have included Networking civil society, Sociable events to build networksCelebration 2.0, Games to realise community assets, Digital literacy, the limitations of citizen journalism in community building, and the official and unofficial connectors that may make localism work.

These and others fill out – more by chance than design – the framework I wrote about last year which focussed in new roles, new structures, new resources and new methods.

The projects that I’ve wanted to join up are firstly some interviews with community organisers and builders, commissioned by Community Matters, to help citizens and community groups understand the different models and what could be useful for them; secondly the Media4ME project on social media in multi-cultural neighbourhoods; and thirdly social reporting training.

Several things have acted as catalysts to turn this into a package. Firstly, as I trailed here, and reported more fully in my previous post, Drew Mackie and I ran a day’s workshop with the community builders at Forever Manchester, and I also talked with Mark Parker about his experience as a community organiser in Southwark.

A common strand was joining up networks both online and face-to-face. Then in addition, Drew and I have been working with Ben Lee, of the National Association for Neighbourhood Management, on the Media4ME project described here. Part of that work is helping people in Fishermead, Milton Keynes, use social media around summer fun days, bringing together many creative projects in the area.

So – here my proposed exploration, as a draft invitation.

The new enablers

Join us in an exploration of the new roles, skills and approaches of community enablers, including how can they can include digital technologies in their tools for network building and neighbourhood change.

We will be looking at the growing numbers of community organisers, builders, connectors and mobilisers now being trained and supported both by Government and independent organisations.

While there are differing philosophies of social change, there is some common ground on methods for organising and facilitating action by citizens.

Several are exploring how best to use digital technology in their work, including support for community media projects, citizen journalism and social reporting.

During the exploration we will be interviewing key people in the different movements and organisations, curating information on the different approaches, and blogging about new developments.

David Wilcox of socialreporters.net is running a workshop with Communities and Local Government where he will preview a game that will help enablers choose suitable social media methods.

On May 10 Socialreporters, Media4ME, and community organiser Mark Parker are running a seminar focussed on developing further practical ideas on the use of digital technologies in neighbourhoods, and in particular network building both online and face-to-face. How do we ensure digital is really useful for local network development?

We’ll be collaborating with those who are training community enablers of various types, and developing a social reporters kit with a number of groups now experimenting with social media in neighbourhoods.

As part of our work with the European Media4ME project we are working in Milton Keynes to support local people using social media to develop new connections in their community – and will be reporting on similar work in other European projects.

As part of the Celebration 2.0 project supported by the Nominet Trust we’ll be producing a kit specifically focussed on how to use social media to amplify community events.

We’ll also be drawing on lessons from earlier exploration with Big Lottery Fund on People Powered Change, and with Nominet Trust on how young people can use digital technology to engage socially and economically with their communities

Our outputs will be a report on community enablers, advice on using social media as part of neighbourhood change, and a kit for social reporters.

I’ve posted it in draft because I would welcome any suggestions. Subject to that, I’ll post an update here shortly, and then move over to socialreporters.net where we are running the explorations. I’m also wondering whether this might be the occasion to re-animate our Social by Social network.

Social reporting insights from an exploration for BIG

Big Lottery Fund have now reported on plans to evolve their England programme, with some generous references to the work John Popham and Drew Mackie and I did last year.

I’ve posted on their plans at socialreporters.net – How BIG aims to be a more engaged, open and social organisation. Also copied below.

We spent three months exploring and blogging openly about how BIG might be more than a funder, ran a workshop to bring together people we met along the way, and did some network mapping. It seems this has influenced the development of BIG’s future programme in some small but significant ways.

In addition, it yielded a few useful lessons and inspirations for social reporting, as I mention at the end of the earlier post. Here’s further thoughts:

  • The first is that “explorations” are something a social reporter can offer to a client as an alternative to research and consultancy – if you have a client like BIG that is prepared to take the risk and be a little innovative.
  • However, online exploration isn’t enough: the real buzz came from the workshop we ran at the end of the process, where BIG staff were able to meet some of the people we had talked to.
  • Although you can start with a quest, you don’t know where it will lead – and often the most interesting stories arise by chance.
  • The value to the client may come as much from the introductions as from content. We were able to say to people in government and other agencies “I think BIG would be interested in that” – and vice versa.
  • If you blog openly as you go, there’s a good chance you will spark other connections. And you don’t have the chore of writing a report at the end that may or may not be read and acted upon.

Maybe there’s nothing really new in this. Some researchers conduct open processes, some journalists share their contacts and work in progress. Lots of people run creative workshops, and do social network maps.

I’m just re-assured that it seems to stack up as part of the portfolio of services that a social reporter may offer, along with reporting events, and helping people learn how to use new ways of communicating and connecting.

So – how to get paid as a social reporter? Events, explorations and enabling.

Here’s my post from socialreporters.net:

Linda Quinn, Big Lottery Fund Director of Communications and Marketing, has provided an update on how BIG will evolve its England programme after a year of People Powered Change.

Linda kindly acknowledges that some of the new ideas draw on the explorations last year documented on this blog. Linda writes:

This included a workshop with some of those people with ideas and a shared interest in this area, informing a paper to our England Committee on future ways of working.

The Committee supported the paper and as a result we are developing a number of ideas which we hope will make us a more engaged, open and social organisation. I also hope it will help us support projects to share their stories, inspirations and ideas.

In her post, Linda highlights:

  • Recognising that encouraging beneficiaries of funding to tell stories and be more sharing has to be reflected inside BIG too: so they have set up BIG Connect as an internal network.
  • Crowdsourcing ideas in how best to map where funding goes and the impact it makes, drawing on people’s willingness to swap and share experience.
  • Support for projects to tell, share and learn from stories including surgeries and games.
  • Testing ideas on the use of social media with projects funded under the Silver Dreams Fund and the Jubilee People’s Millions.

Linda adds:

In a future world I’d love all our evaluations and grant management to be socialised so that stories and impacts are available to the armchair auditors, enthusiasts and others working in similar areas – this very much reflects the open data work we blogged about here at our joint event with NCVO andNominet Trust. Such a social approach not only shows the impact of National Lottery funding but also provides an opportunity for projects to promote and showcase what they do, share and inspire others.

We’ll also develop our focus on some place and people based initiatives that strongly reflect People Powered Change. For example, our Big Local Trust investment recently announced a further 50 areas that will receive at least £1million for local communities (around ward size) to decide how they wish to spend that money over a ten year period. This is taking decisions out of central committees and into local communities and giving them the space and time to make those decisions.

People Powered Change informs a way of working that will develop overtime and we’re keen to continue to hear what others are doing, where we can share and where we can learn. And talking of sharing, you may recall that in March last year we also announced a number of awards under People Powered Change. These were to UnLtd’s, ‘Big Venture Challenge,’ Young Foundation’s ‘Building Local Activism’ project, Media Trust’s ‘Newsnet’, NESTA’s ‘Neighbourhood Challenge’ and Your Square Mile. We’ll be publishing a blog from each of these over the next week or so updating on their activities, investments and learning.

Looking back on the work that John Popham, Drew Mackie and I did for BIG, I’m naturally delighted that it proved useful in helping develop some ideas for their programme. We were given a pretty open brief by Linda and deputy director Shaun Walsh, and encouragement to follow up ideas as they emerged. It was a social reporting exploration – and the reverse of a carefully-planned research and consultancy project.

In the event a lot of useful stuff came up by chance … perhaps because of “strategic opportunism” as James Derounian said over here “putting yourself in the place and way of likely useful links to take forward projects etc.”

The post about internal communication Linda mentions – Sharing outside means first sharing inside – arose because I bumped into Tom Phillips at an innovation event in Kent and shot an interview. I went to the event because it was organised by Noel Hatch, and I knew it would be interesting … if not in what way. I got lots of other interviews too.

The post about BIG staff inventing Biglopoly, referenced by Linda, came from an outside source who was working with BIG on the Big Local programme. BIG staff then readily produced their own excellent video explaining what they did: I was really just the story-spotter.

On reflection I think that the 50 or so blog posts that we generated served several purposes:

  • They provided an exploration of the landscape of people powered change, and some insights and ideas for BIG to dip into.
  • They informed the workshop that we organised, bringing together many of the people that we met, providing an opportunity for them to share more ideas directly with BIG staff.
  • They also provided some further stories to share with Shaun over a coffee at several points during the exploration.

Being engaging, open and social is more about attitude than mechanisms, and Linda and Shaun set the style in taking a risk with a social reporting exploration. We just found and told some stories to help things along.

 

Joining up community building, organising and social reporting

Later this month I’ll be doing some work with Gary Loftus and his new team of community builders at Forever Manchester, when we’ll spend a day exploring how social reporting can play a part in Asset Based Community Development.

As you can see here, I found some great stories when I reported from an ABCD conference that Forever Manchester ran with Cormac Russell and Jim Diers in November.

Community builders need to use a range of communication methods to find out and map what’s happening in an area, build connections, and help people communicate better themselves. I think there’s a good fit with the ideas and practices of social reporting, and also the development of digital literacy that I sketched here.

While planning what to do on the day in Manchester, I spotted this post by Mark Parker, who is both studying and practising community organising in Southwark. (There are some interesting differences between community building and organising methodologies, but network building is core to both approaches)

Mark and I have had some stimulating chats in the past – but this post really brought home to me the big gap between networking realities on the doorstep, and the more optimistic hopes we may have for networking civil society.

Mark makes the point here – and in a further chat we had – that many people that organisers meet do not have computers or mobile phones, and may just have landlines. Networking is enormously important – but online will play a small part for many people. Mark said to me:

It’s not just to leave the minority out of the network by focusing mainly on digital means. We must find ways of using the online experience to drive real face-to-face networks.

We need a sophisticated understanding of the impact that online networking, and practices like citizen journalism, may have in an area – as I touched on here.

I don’t think any of this downplays the importance of social reporting and digital literacy skills for community builders and organisers. As well as networking citizens using a range of methods, old and new, they will also need to bridge between the increasingly digital world of news and knowledge, and conversations on the doorstep.

As both local papers and local voluntary organisations close, and councils move to digital-first, the risks of digital exclusion increase. Building community will mean supporting those with least online access to create more effective networks with each other and with those who are more powerful.

Who you know has always been as important as what you know, and increasingly both of those are achieved online: or at least started online. Relationship-building still needs face-to-face, but the range of possible relationships can be greatly extended online, and maintained in part that way too.

It is difficult to develop projects with a group, when some members don’t have email, but others are sharing documents and tasks online.

As Mark mentions in his post, some community organisers will be receiving digital media training from Locality and izwe. I’ll do my bit of network building by introducing Gary and Mark, and then look for more opportunities to connect community and social reporting, citizen journalism and community building and organising.

One good opportunity may be at the Social Networking Below the Radar event being held next month at Big Lottery Fund.

Link summary:

See also Mark’s post for further useful resources

More rebranding of citizen media as “journalism”. Sigh

The Guardian voluntary sector network has an interesting provocative piece headlined How citizen journalism is setting the local agenda which goes on to say:

Hyper-local news, websites and blogs are inextricably linked to cohesion and engagement within communities.

Adding in a caption:

Many local bloggers and writers may not recognise themselves as citizen journalists, but they are telling their story and connecting local people.

The first point is supported by the Networked Neighbourhoods research by Hugh Flouch and Kevin Harris, though not cited in the piece.

Mandeep Hothi, also writing recently for the Guardian, has a nuanced view – as I’m sure do Kevin and Hugh – about the role of social media in communities. Mandeep wrote:

Our experience suggests that social media is not the shortcut to higher participation that we all hoped it might be. On the websites and social networks we helped residents set up, the numbers of people who are engaging in conversation with each other is quite small. It varies amongst sites, but the highest is around 10% of network members.

If you read both studies, they show how complex is the role of new media in the local communication ecosystem, that’s made up of many informal and formal relationships, enhanced or disrupted by the effort of newspapers, radio, TV, blogs, websites, Twitter etc

… which is why I bridled got cross about the Guardian piece’s second point, which implies that local online writers and bloggers should be branded (whether they like it or not) as citizen journalists. Some may like the label, other may feel that “journalist” is not currently a term that engenders a lot of trust among citizens, however unfair that may be to the majority that do an honest job.

The Guardian piece is written by Gavin Sheppard, marketing director at the Media Trust, who are running Newsnet, supported by the Big Lottery Fund as part of People Powered Change. I’ve written lots before about Newsnet and its role in networking civil society, including an early challenge on How helpful is journalism for People Powered Change?

After citing the excellent work of the Preston blog in a campaign, Gavin writes:

The Poynter Street residents, like many communities across the country, may not recognise themselves as citizen journalists, but they are telling their local story, connecting with others and harnessing support for local people. They are reflecting many of the qualities of citizen journalism. This dedication to the local community deserves to be nurtured and supported and can benefit from learning, connecting and sharing with others.

My challenge is on two fronts. First, that while mainstream journalism is essential for democracy, challenging powerful institutions, bravely reporting from wars and disasters … and keeping us amused … the news values of conflict, crisis, celebrity aren’t necessarily helpful to collaboration and community building, which is important in civic life. Thanks to Nick Booth of Podnosh for highlighting this a few years back.

So while it is hugely important that some bloggers, like those in Preston, take on – and sometimes improve on – the reducing role of local papers in running campaigns and holding councils to account, “journalism” is only a part of the community media that we need.

Some bloggers and users of social media in local communities want to call themselves citizen journalists, and hopefully take on the best aspects of journalism in being inquisitive on behalf of others, and “speaking truth to power”. Fine …. but to what code do they operate in the way that they report? And are they just a loud voice in the community … the equivalent of those who can dominate public meetings? Some are hugely ethical, collaborative, supportive of others … some less so. As journalists they don’t necessarily “connect local people”: that’s more of a role for community organisers and builders.

We need a discussion around citizen journalism in parallel with that about mainstream journalism. We know mainstream journalism has to be, in part, about making money for the proprietors, balanced with a societal role. What are the equivalent tensions in citizen journalism?

At the same time, the majority of those using social media in an enormous variety of ways for social impact do not choose to call themselves “journalists”. I explored this wide use of social technology with co-authors Amy Sample Ward and Andy Gibson in the NESTA-funded publication Social by Social a couple of years ago.

So my second point is that trying to brand citizen media as citizen journalists is unhelpful. If people “may not recognise themselves as citizen journalists” it’s not for the Media Trust to say that they are.

I think that Newsnet – which is funded £1.89 million by those of us who buy lottery tickets – could both play an important role in this discussion, and help amplify the work of those using community media. Adam Perry is indeed blogging about that on Newsnet.

If Newsnet is going to stick to supporting “journalism” then we need some other ways to connect and amplify the use of social media for local social good … as I rambled on about here: The challenge of networking civil society.

Although Newsnet was funded by BIG last year, and “launched”  five weeks ago, it has yet to carry any news: their “single publishing interface” is still promised (see comments). The site is currently simple a set of blogs and forums within the Media Trust site (see discussion).

So yes, let’s applaud the best of citizen journalism, but not put easy branding above some very complex substance.

Disclosure: I worked for Big Lottery Fund last year exploring their role as more than a funder.

Note to self: there’s another potential client gone. That’s the problem with being a social reporter … the critical journalist in me keeps breaking out.

More rebranding of citizen media as "journalism". Sigh

The Guardian voluntary sector network has an interesting provocative piece headlined How citizen journalism is setting the local agenda which goes on to say:

Hyper-local news, websites and blogs are inextricably linked to cohesion and engagement within communities.

Adding in a caption:

Many local bloggers and writers may not recognise themselves as citizen journalists, but they are telling their story and connecting local people.

The first point is supported by the Networked Neighbourhoods research by Hugh Flouch and Kevin Harris, though not cited in the piece.
Mandeep Hothi, also writing recently for the Guardian, has a nuanced view – as I’m sure do Kevin and Hugh – about the role of social media in communities. Mandeep wrote:

Our experience suggests that social media is not the shortcut to higher participation that we all hoped it might be. On the websites and social networks we helped residents set up, the numbers of people who are engaging in conversation with each other is quite small. It varies amongst sites, but the highest is around 10% of network members.

If you read both studies, they show how complex is the role of new media in the local communication ecosystem, that’s made up of many informal and formal relationships, enhanced or disrupted by the effort of newspapers, radio, TV, blogs, websites, Twitter etc
… which is why I bridled got cross about the Guardian piece’s second point, which implies that local online writers and bloggers should be branded (whether they like it or not) as citizen journalists. Some may like the label, other may feel that “journalist” is not currently a term that engenders a lot of trust among citizens, however unfair that may be to the majority that do an honest job.
The Guardian piece is written by Gavin Sheppard, marketing director at the Media Trust, who are running Newsnet, supported by the Big Lottery Fund as part of People Powered Change. I’ve written lots before about Newsnet and its role in networking civil society, including an early challenge on How helpful is journalism for People Powered Change?
After citing the excellent work of the Preston blog in a campaign, Gavin writes:

The Poynter Street residents, like many communities across the country, may not recognise themselves as citizen journalists, but they are telling their local story, connecting with others and harnessing support for local people. They are reflecting many of the qualities of citizen journalism. This dedication to the local community deserves to be nurtured and supported and can benefit from learning, connecting and sharing with others.

My challenge is on two fronts. First, that while mainstream journalism is essential for democracy, challenging powerful institutions, bravely reporting from wars and disasters … and keeping us amused … the news values of conflict, crisis, celebrity aren’t necessarily helpful to collaboration and community building, which is important in civic life. Thanks to Nick Booth of Podnosh for highlighting this a few years back.
So while it is hugely important that some bloggers, like those in Preston, take on – and sometimes improve on – the reducing role of local papers in running campaigns and holding councils to account, “journalism” is only a part of the community media that we need.
Some bloggers and users of social media in local communities want to call themselves citizen journalists, and hopefully take on the best aspects of journalism in being inquisitive on behalf of others, and “speaking truth to power”. Fine …. but to what code do they operate in the way that they report? And are they just a loud voice in the community … the equivalent of those who can dominate public meetings? Some are hugely ethical, collaborative, supportive of others … some less so. As journalists they don’t necessarily “connect local people”: that’s more of a role for community organisers and builders.
We need a discussion around citizen journalism in parallel with that about mainstream journalism. We know mainstream journalism has to be, in part, about making money for the proprietors, balanced with a societal role. What are the equivalent tensions in citizen journalism?
At the same time, the majority of those using social media in an enormous variety of ways for social impact do not choose to call themselves “journalists”. I explored this wide use of social technology with co-authors Amy Sample Ward and Andy Gibson in the NESTA-funded publication Social by Social a couple of years ago.
So my second point is that trying to brand citizen media as citizen journalists is unhelpful. If people “may not recognise themselves as citizen journalists” it’s not for the Media Trust to say that they are.
I think that Newsnet – which is funded £1.89 million by those of us who buy lottery tickets – could both play an important role in this discussion, and help amplify the work of those using community media. Adam Perry is indeed blogging about that on Newsnet.
If Newsnet is going to stick to supporting “journalism” then we need some other ways to connect and amplify the use of social media for local social good … as I rambled on about here: The challenge of networking civil society.
Although Newsnet was funded by BIG last year, and “launched”  five weeks ago, it has yet to carry any news: their “single publishing interface” is still promised (see comments). The site is currently simple a set of blogs and forums within the Media Trust site (see discussion).
So yes, let’s applaud the best of citizen journalism, but not put easy branding above some very complex substance.
Disclosure: I worked for Big Lottery Fund last year exploring their role as more than a funder.
Note to self: there’s another potential client gone. That’s the problem with being a social reporter … the critical journalist in me keeps breaking out.